We recently renewed our contract with Iveta and this decision was due to the service that we receive. Home. 2.2. www.reg us.co.uk. Disgusting GREEDY Company. Prices are subject to change and will vary depending on the specifically selected products and services. (That voluntary reviews plus invite reviews averaged out) With our international expansion, Regus has given us the flexibility to establish a presence while setting up the foundation for each location around the globe. How many stars would you give Regus? Voice your opinion today and hear what 3616 customers have already said. If you tend to use an airport lounge to work or drink coffee, it does the trick. People seem to come to Trustpilot when something's gone wrong to complain, I'm here with nothing but praise for both Ivita and her team (and Stephanie, the previous Office Manager too) here at 23 Austin Friars, for the fantastic way they've dealt with any issues which have cropped up.Working through lockdown has not been easy, especially when things go wrong and need fixing.For example, when the air conditioning here was pumping out 25 degrees heat in what has been a very hot summer, we were immediately supplied a portable air conditioning unit in our office until the problem was permanently fixed.When the WiFi failed, I was immediately supplied with a lead to the phone system, unfortunately this was not compatible with my MacBook Pro, so they immediately gave us access to another office in the part of the building which had working WiFi until the problem was fixed.The staff on reception are quite wonderful, I think they know everyone's first name here and can't do enough to make sure all our offices run effectively.To say we are very happy here is an understatement! Regus review It boasts over 3,000 coworking locations worldwide, but customer reviews are largely negative. I love walking down in to reception to catch up with Ivetta xxx. Beware before dealing with this group of companies as what’s agreed and put into writing will not be honoured. They were quite good and enjoyed going to their offices in Angel.I recently started my company and it is all self-funded.But we had another lockdown in November -- I am 60 and in the age bracket where COVID can cause havoc. Even if you can find cheaper locations - the total cost, efficiency and the total experience is correct. Caters for all our needs and good customer services. Disgraceful. Regus Business Center. Our extensive global network of office space, coworking, virtual office locations and meeting rooms offers you a flexibility and choice. This type of inaction is indicative for the whole company. Atlanta Sterling Pointe is by far the… Atlanta Sterling Pointe is by far the worst run business in America - I get emails all the time for late payment they are on auto-draft - it's there incompetent personnel that screws it up. where you discounted people's payment but on the condition they extended their contract where you would earn MORE money from them? Find another company. Write a review. A free inside look at company reviews and salaries posted anonymously by employees. Voice your opinion today and hear what 3536 customers have already said. This is the second time in a few weeks the whole of the office’s internet has gone down while the reception staff claim ignorance and just stand outside smoking cigarettes! | Read 81-100 Reviews out of 3,383 I have no complaints with regards to the girls and site management team. Ps regus tried to block this review by reporting that I used the first name of the centre manager (which I have now changed)). | Read 921-940 Reviews out of 3,488 It is now the start of day 4 being unable to gain access to our serviced Regus Office in Bromley. Pretty much every review on here more than a 1 is fraudulent and bogus. This is extremely disingenuous.It is disappointing that a company that itself is bullying its own landlords to take a 50pc rent reduction is trying to put up our charges on the basis of false and manipulated data! Êtes-vous d'accord avec le TrustScore de Regus ? As I am not a key worker my work is deemed not urgent. Regus has a consumer rating of 1.11 stars from 84 reviews indicating that most customers are generally dissatisfied with their purchases. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Regus Reviews 3,536 • Poor . Regus are an absolute disgrace. Thursday 6th, no contact from Regus, they still have not repaid our deposit of nearly £14,000. 25 Regus reviews in Kingdom of Spain. It took 2 months of endless calls and emails to various people to try to sort it out. They will harass the life out of you for money.. they will ring you all hour's to get your money... bad company.. never again... they will always convince you to invest with your credit card!prepare for your life to go down hill...I got my money back via Ninetjoe4 gogle mail..., this firm will make you ill with stress and depression! www.regus.co.uk. I am sorry to hear of your dissatisfaction. Staff turnover was high, so it was hard to build up a relationship with any member of the team.Until now. Do you agree with Regus's TrustScore? We have been based in, 23 Austin Friars center for nearly 2 years both, Iveta and Goldy are two amazing ladies that manage this center in an absolute great manner, they are always professional, fun-loving, and hospitable with us and our clients. She then proceeded to state that under GDPR she could not take my cancellation over the phone as the account was not in my name and I am not an 'admin' - This wasn't of your concern when I made the original booking nor taking payment from a card that was not in my name but that of the account holder so I feel it is double standards to now start quoting regulation that you do not follow in the first place! CA. Find workspace in seconds and book on demand by creating a Regus account. My first impressions of the centre team some 2 years ago was not great. Disgraceful behaviour, swallowed by greed and selfishness. A free inside look at company reviews and salaries posted anonymously by employees. Finder is committed to editorial independence. Our purchasing power has enabled us to negotiate some of the best offers available from selected partners, especially for you. We just cannot wait to get out of this place. 4% annual increase in rent (covid or no-covid, you still pay the increase)5) spend hours and hours on emails and calls to Head Office to sort out the errors they make in billing, and wait for months to get your money back6) sales pitch promise free coffee/tea and free conference rooms - you will never see any of this after day 1.Be very prepared and careful before signing-up. 1,038 reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. Get a quote today. Only the latest review will count in the company's TrustScore. Their accounts department is more dysfunctional than Donald trumps administration and there are no resolutions to any problems just more bullying. 2.1. www.reg us.co.uk… So stop trying to pretend that you care about your customers. I could go on and on with every story, but the most recent issue is that I cancelled the contract so it wouldn’t renew. 148 reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. www.regus.co.uk. Filter by: Filter by: Mark Hashemi 6 reviews. Regus eventually made "offers" after many tenants scolded them online. Read 1 more review about Regus Only the latest review will count in the company's TrustScore Michael Myers 1 review. Regus has been highly instrumental in our expansion. Also, they seem to have a problem with temperature control (being too hot or too cold) and their kitchens need improvement. The saga continues - Due to COVID-19, prior to us moving in, I cancelled my order for an office at Regus Swansea HQ. A free inside look at company reviews and salaries posted anonymously by employees. The team there are excellent, they have been really helpful getting us set up and have gone above and beyond to help us out since. Regus are refusing to freeze my office rent despite the UK government have issued instructions not to leave the house. I had confirmation that Regus would reduce this to 6 months - they have since reneged on that commitment. They invoice you for services never agreed, and no matter how many different teams and individuals you are forwarded not a single one "has the authority" to fix the error they all admit. If you're looking for office space, you've just found it! See more Regus reviews by location. I have a great experience working with Regus. I have attempted to now cancel this booking before the 3/12/20 without fee as per the agreement over the phone with a French woman who claimed to be in the 'Customer services team'. Seriously...They do NOT care about YOU -- only theirs.. Can't fault them. We are currently assessing the review in accordance with our. Join the 3,383 people who’ve already contributed. I think we are going to court. Regus has defaulted on the rent to the main freehold landlord. Answers to these questions would be much appreciated. Write a review Write a review Reviews 3,113 Write a review. 23 Austin Friars is the best Regus branch ever because you get to walk in every morning and get to see Ivetta and her beautiful smile that makes your bad day turn in to a good one! We are pleased with the current office and service, although a further discount wouldn't go a miss ;-). I would not recommend Regus at all. Join 3,068 customers in voicing your opinion today! Regus is unfavorably reviewed across the Better Business Bureau (BBB), Trustpilot and Facebook. Stay away if you value your sanity. Customer service is a nightmare. Regus.co.in Reviews Stay Away from Regus !! I finally suggested that we would terminate the incorrectly set up accounts and set up new accounts with a person that seemed to know how their IT systems work. You can’t and you don’t. 73 were here. Professional development Explore skills and training, pay raises and promotions and management and culture. Do you agree with Regus's TrustScore? In this short period, we have been made to move offices very often, and we are now in our 3rd office. I cannot praise them highly enough. Wish I had read these reviews before I moved into Regus. It depends. Nov … Your experience matters. In addition given our business has ground to a halt because of lockdown (and in fact there were months earlier in the year where we paid but did not use the service at all) it is appalling that Regus is treating what has been a good customer previously so atrociously.Unfortunately the customer service rep doesn’t actually do anything to try to rectify the issue but spends time Trolling trustpilot to try to discredit genuine poor reviews.Avoid regus. Regus are a mess - too much to go into - but contract breaches are common. Question for Regus. Very suspicious.Maybe answer the question? Voice your opinion today and hear what 3506 customers have already said. It was vacation time, and the receptionist was alone selling to me. The OP asked about the above service, and generally I have found it to be very good to date, in relation to their Business Lounges. We do not have a dedicated internet access line and all we have is the generic common WiFi access. As of a sudden I found charge of 144$ I called help desk last week agent said you shouldn’t be charged I will talk to my manger A week later , they send me an e mail saying no it will not be waived and you MUSt pay the amount .Lack of knowledge, very rude and mean too me help desk agents .They did a mistake and when you get stuck they make you pay .Not recommended at allI would like to add also the cleanliness of the place , the location isn’t clean .The location was closed for 3 days because one person inside the building. We have queried this with customer services who have confirmed the following;“…to downgrade a service, the contract value is still valid. Case for 8520452. Overall rating. On top of the dubious costs charged upon leaving an office space, the least I would expect is the return of our deposit within the 30 days period Regus claim. Market Forces blog Office supplier Regus hit by unsettled UK outlook. Is Regus Express a ‘proper’ airport lounge? ... Use this comments board to leave complaints and reviews about Regus. Not happy about Regus, Frimley, Surrey, UK at all. This office space is the new way of working, Happy customer who's seen several Regus centres in Belgium. After being a little hesitant to upgrade from co-working to a dedicated office we were assured that we could downsize at any point. Hopefully they are happy here and get the required support from Regus to keep this Centre a happy place form them and in turn for us. UPDATE: So just over 12 hours of me posting this, someone from Regus called me (first call I have had since me getting in touch in March). I asked for a brief rent pause. The explanation consisted of 'we can't help you and we are not prepared to help you'. Couldn't recommend a better office to work at! Write a review Write a review Reviews 3,386 Write a review. Shannon Terrell Updated Jan 20, 2020. Since my PC could not connect to their network, everything was done on the receptionist's PC. Additionally, the Regus staff has been superb, from Simon in Arizona, to Yvonne in Leipzig, to Shreyas in Bangalore and the countless other Regus support personnel, their focus has always been, how can they make our life easier. “. You care about making money so that the fat cats at the top can continue to live in luxury. How many stars would you give Regus? Regus Uk reviews (www.regus.co.uk): Regus Ballance Sheffield, UK - Unbelievable experience. Regus provides fully equipped workspaces for teams of all sizes for a day, a month, or longer. Office Space and Coworking prices are per person per month and are dependent on inventory availability. Thank you Iveta and Goldy. The initial billing gave us sleepless nights with the Head Office team billing us for 2 months and then returning the money after almost 3 months. Join the 3,488 people who’ve already contributed. 1 review of Regus UK "Stay away from Regus. More. I then requested to terminate my membership immediately -- but they said I still have to pay until 30/06/2021. Voice your opinion today and hear what 3547 customers have already said. Beware of potential issues before signing up, No Deposit Return, Terrible Customer Service, Great find & couldn't recommend highly enough. So they have time (i think within a few hours) to respond and find an excuse to the review, but still cannot find the time for actual customer support and offer a reason for the money i have been paying for post that never actually got posted!! 2.1. www.reg us.co.uk… Our business is unable to function, salaries and invoices remain unpaid because we are waiting for somebody from their maintenance team so fix the problem. Read about their experiences and share your own! I even contacted the CEO of the company about the multitude of issues and got a standard email saying that that they would look into them but never actually did anything. I myself have given Regus some poor feedback in the past but since the arrival of a good Centre Manager the service that we now get is not only a huge improvement on what we had previously, its shows what is capable despite the senior management style. She pressed the accept button without me being aware of it. Advertiser disclosure. Search for local Office Rental near you on Yell. 22 Regus reviews in Slough, UK. Getting this in writing helped alleviate our concerns.When we recently tried to exercise this option, we were eventually informed via email from the Regus sales person who brokered the agreement, with the following . Initial Regus complaints should be directed to their team directly. The actual statement provided by the sale person verbally and confirmed in writing was “You do not need to complete a contract to expand or contract your office requirements. This is our review of the Regus Express business lounge at London Gatwick’s South Terminal. She seems to actually care about the Centre and along with Goldy they get things done. Only go with Spaces/Regus/IWG if you are willing to suffer the following:-1) you are willing to pay rent almost one month in advance2) if a larger client arrives or somebody is willing to pay more, you will be thrown out of the office and moved to an even worser office - we are at our 3rd office in a little over an year3) customer service is a joke - be prepared to pay but not have telephone lines or dedicated internet4) the main contract will not have all the clauses, those are well hidden in another fine print document called house rules - e.g. Which made sense for me at the time - I was ok with the commitment for one year, as I wanted it. Share Report Copy. Ts and Cs apply. Regus - Business World - Any reviews ? Filter by: Filter by: Chris 2 reviews. www.regus.co.uk. Before you could downgrade to a cheaper service, but you may need to commit to the remaining contract value that was on your current agreement, and stay with us for a longer period.“So there you have it, no transparency, changing the terms as they see fit and there’s nothing you can do about it. Regus Review: Stay Away! 66% of reviews here on last 12 months gave a 1 star. How many stars would you give Regus? Reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. Lovely building, even lovelier staff! Incredible communications and from the first minute she has made us feel welcome and tried to help whenever she could. That there is no appeal administration to contact. Write a review. Regus offers private offices, coworking … Detailed information about the job performance of more than 900 employees of Regus owner IWG was accidentally published online after the shared office business conducted a review of sales staff. The sales team set up our company's co-working memberships incorrectly in their systems. Do you agree with Regus's TrustScore? Now it’s down again. I requested to speak to someone else in Customer services she said I had to redial, I asked for her name to which she then went silent and cut me off the line! I would like to Thank you for all their support and kindness to us and wish them all the best for their future. The BBB gives it an F rating for failing to respond to four complaints filed by Regus customers. If you tend to use an airport lounge to work or drink coffee, it does the trick. This is not financial relief this is a scam to generate more revenue from customers - many of whom are small businesses - who are suffering during this time. !And no one even tell you to ware a mask in the building !! The first time it happened it was down for four days. Regus | 243,749 followers on LinkedIn. UK. I've been using several Regus centres in Belgium over the years. We went … Extremely disappointing service. I want to be released from this contract, and am stuck in an office I do not want to use at all. 148 reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. Write a review Write a review Reviews 3,386 Write a review. We are new to Regus, but not to serviced offices, we moved in to Austin Friars mid-October. This shows how little integrity they have as they certainly don’t block positive reviews (that are likely fraudulent anyway) that mention first names. May 18, 2020 08:00 PM Read. There is no customer service at this company. 1,844 Regus reviews. Skip to ... UK - 28 January 2019. The bailiffs have blocked access. Really poor off hand customer service. Write a review. Get contact details, videos, photos, opening times and map directions. Iveta is the reason behind the 5 stars and Iveta only. Regus claim we signed the wrong contract and we are stuck here. We can use the communal spaces which are really useful for team meetings and there is great flexibility around using the meeting rooms.The Spaces team are also lovely and know us by name. lack of milk, or the cleaning of our office facilities. Filter by: Filter by: Mike Mitchell 14 reviews. This is Crap STAY AWAY FROM THEM ... Iveta and Goldy have been nothing but helpful, professional and supportive throughout. 3,831 people have already reviewed Regus. The staff at Austin Friars are brilliant, they are always there to assist. Your experience matters. 1,844 Regus reviews. Visitez ce site web www.reg us.co.uk. However since the recent uncertainty in the market place IWG have subsequently withdrawn the option of downsizing mid contract and are only allowing clients to downsize at the end of the contracts". Centre managers cannot adjust contracts and central operation staff cannot instruct centre managers on what to do. Vi vil gjerne vise deg en beskrivelse her, men området du ser på lar oss ikke gjøre det. Complaints & Reviews. www.regus.co.uk. Thank you Regus. I requested spaceworks to pause my membership for a few months - I was willing to start to pay for the months when I am comfortable to travel to work.They said NO - not possible. Our community is ready to answer. Reports positive for COVID 19 No one said will take care of that in the rent ! www.regus.co.uk. Agreed with the Area Manager that we would take a 30 day rolling contract. All the people there are very friendly, helpful and extremely fast.. Zero support for people during Covid. Their accounts department is more dysfunctional than Donald trumps administration and there are no resolutions to any problems just more bullying.
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